To our EU friends & customers,
As of 16th July 2021 we will no longer be able to send our Name Puzzles* to the EU.
So our very last order date for EU delivery will be Sunday 7th July 2021.
The reason: changes in Distance Selling Regulations will affect all imports to the EU. As the UK is no longer an EU member, we, and many small businesses like us, who cannot afford to meet the new requirements will not be allowed to send our Name Puzzles and Word Makers to EU customers.
We feel really sad about this and hope that one day when all this stupid Brexit mess is more sorted we can start up again.
If you would like to order for EU delivery, please send us a message before 7th July with the names/items you’d like to order and delivery address, via our contact form or email firstname.lastname@example.org . We will get back to you with an invoice as quickly as we can.
[*some of our other products will be exempt from this - this will be noted on product pages]
To customers outside the EU,
we can continue sending all our products to countries worldwide (excluding EU) and we are working on an updated set of shipping profiles for you.
For now, please send your order (names/items + delivery address) via our contact form or email email@example.com. We will then get back to you with a quote including shipping options.
Thank you all for your understanding.